Terms of Service

1. Acceptance of Terms

These Terms constitute a legally binding agreement between you and De La Pena Financial Services LLC, doing business as DLP Agency Partners. We may update these Terms from time to time; the "Last updated" date reflects the most recent revision, and your continued use constitutes acceptance of the updated Terms.

2. Description of Services

We are an independent, licensed insurance agency that provides information, comparisons, quotes, and enrollment assistance for Medicare, life, and final expense insurance products offered by the carriers we represent. Our guidance is provided at no cost to you. We are not an insurance carrier and do not underwrite or issue insurance policies.

3. Eligibility

You must be at least 18 years old and able to form a legally binding contract to use our services and to provide consent to be contacted. By using our services, you represent that you meet these requirements and that any information you provide is accurate and belongs to you.

4. Insurance Solicitation and No Guarantee

5. Communications, Calls & Text Messaging Consent

By providing your contact information and opting in, you consent to receive communications from DLP Agency Partners (a DBA of De La Pena Financial Services LLC) by phone call, text (SMS) message, and email, including through automated technology such as an automatic telephone dialing system (ATDS) and prerecorded or artificial voice messages where you have provided the required consent. These communications may relate to your inquiry, appointments, plan options, quotes, enrollment periods, plan reviews, reminders, and, where you have consented, marketing and educational content.

Message frequency varies. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, and you can request help by replying HELP. Consent to receive marketing communications is not a condition of purchasing any product or service. Where you provide express written consent, this consent may apply even if your number is listed on a state or federal Do Not Call registry, and you may revoke it at any time.

Our full data practices are described in our Privacy Policy.

6. Medicare Disclaimer

7. Your Responsibilities

• Provide accurate, current, and complete information;
• Use our website and services only for lawful purposes;
• Not attempt to disrupt, reverse-engineer, or gain unauthorized access to our website or systems; and
• Not submit another person's information without their authorization.

8. Intellectual Property

All content on this website — including text, graphics, logos, and the DLP Agency Partners brand — is owned by or licensed to De La Pena Financial Services LLC and is protected by applicable intellectual property laws. You may not copy, reproduce, or distribute our content without prior written permission.

9. Third-Party Links

Our website may link to third-party websites, including Medicare.gov and insurance carrier sites. We are not responsible for the content, policies, or practices of those third parties, and links do not constitute endorsement.

10. Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website will be uninterrupted, error-free, or free of harmful components.

11. Limitation of Liability

To the fullest extent permitted by law, De La Pena Financial Services LLC and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services. Nothing in these Terms limits liability that cannot be limited under applicable law.

12. Indemnification

You agree to indemnify and hold harmless De La Pena Financial Services LLC and its representatives from any claims, damages, losses, or expenses arising out of your violation of these Terms or misuse of our website or services.

13. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law principles. Any dispute arising under these Terms will be subject to the exclusive jurisdiction of the state and federal courts located in Nueces County, Texas.

14. Changes to These Terms

We reserve the right to modify these Terms at any time. Updated Terms are effective when posted. Your continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

15. Contact Us

If you have questions about these Terms, contact us at:

DLP Agency Partners (a DBA of De La Pena Financial Services LLC)
4646 Corona Dr. Suite 220, Corpus Christi, TX 78411
Phone: (361) 816-2069
Email: [email protected]